Search results for "Smart service system"
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Analysis of Open Innovation Intermediaries Platforms by Considering the Smart Service System Perspective
2015
Abstract Open Innovation and Services Science are two distinct paradigms that share some principles 0. While some attempts to investigate open innovation according to a service science perspective exist, there is currently a gap with regards to the analysis of intermediaries of open innovation according to a service science perspective and even more regarding to recent trends about smart service system. This paper aims to fill this gap and, to this purpose, we present two interesting and original results. After an analysis of the key features of Open Innovation Intermediaries, we discuss a characterization of these intermediaries as service systems by mapping their features on the ten funda…
Smart Assistance for Students and People Living in a Campus
2019
Being part of one of the fastest growing area in Artificial Intelligence (AI), virtual assistants are nowadays part of everyone's life being integrated in almost every smart device. Alexa, Siri, Google Assistant, and Cortana are just few examples of the most famous ones. Beyond these off-the-shelf solutions, different technologies which allow to create custom assistants are available. IBM Watson, for instance, is one of the most widely-adopted question-answering framework both because of its simplicity and accessibility through public APIs. In this work, we present a virtual assistant that exploits the Watson technology to support students and staff of a smart campus at the University of Pa…